Aellē Digital
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The conversation starts here.

No pitch deck and no runaround. A direct conversation about your program, your market, and what we can build together. We respond within one business day.

One business day Operators only Century City, Los Angeles
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Tell us about the program. We will tell you the gaps.

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Address2121 Avenue of the Stars
Suite 800, Los Angeles, CA 90067
ResponseOne business day. No pitch deck.
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FAQ

Questions we get asked most.

How Aellē works, what we build, and what to expect once we are operating together.

What makes Aellē different from other marketing agencies?

We are not an agency. We are the operating infrastructure your patient acquisition runs on. Every channel, every lead, every admission connected through AellēX and attributed to the dollar that produced it. Most agencies report on clicks. We report on confirmed admissions.

What exactly is AellēX?

AellēX is our proprietary acquisition intelligence platform. It connects paid search, social, organic and referral into one system with real time attribution from the first search query to the confirmed admission. It also automates intake follow up, scores leads by urgency, and generates the access to care documentation that powers grant applications.

Is your platform HIPAA compliant?

Yes, and compliance is a hard architectural constraint rather than an afterthought. Patient data is encrypted at rest with AES-256 and in transit with TLS 1.3. We never pass PHI to ad platforms. All attribution uses server side hashed conversion events, and Business Associate Agreements are in place with every provider that touches patient data.

Can you help if we already have a marketing team or agency?

Yes, and it is common. Most programs we work with have existing marketing resources. We function as the infrastructure layer those resources operate on. Your team handles creative direction while we provide the attribution system, campaign architecture and intake automation they need to know what is actually working.

What type of facilities do you specialize in?

Behavioral health exclusively: residential treatment, PHP, IOP, outpatient mental health, detox, sober living, dual diagnosis and specialty programs. We do not work outside behavioral health, and that focus is why the results differ from generalist agencies.

How quickly can we expect results?

Paid search can generate qualified inquiries within the first seven to fourteen days of launch. Full attribution typically takes thirty days to calibrate. Programs running ninety days or more see the most compounding, because organic authority, AI citation and grant documentation all build over time.

What does onboarding look like?

Week one is AellēX setup, ad platform access and call tracking integration. Week two is campaign architecture, landing pages and intake automation. Week three campaigns launch and attribution begins. Week four brings the first attribution report, where you see exactly which spend produced which inquiries. Optimization is continuous from there.

Do you only run ads, or is this more comprehensive?

Ads are one of five systems. We also build organic authority across SEO, AEO and GEO, automate intake follow up, generate grant documentation, and provide revenue based growth funding through Aellē Capital. Programs running all five do not compete for admissions. They determine who gets them.

How do you track where leads come from?

AellēX connects every lead source to every admission outcome with multi touch attribution. A patient who sees a search ad, returns via organic and calls from a landing page has all three touchpoints logged. You see cost per click, per inquiry, per intake call and per confirmed admission, broken out by channel, campaign and creative.

Can you help us reduce no shows or follow up on missed leads?

Yes. AellēX automates the entire intake sequence. Within seconds of a form submission an automated message goes out. No response in fifteen minutes triggers a follow up, one hour triggers email, twenty four hours starts re engagement. Every attempt is logged and timestamped. Response inside five minutes converts materially better than response after an hour.

What if we have multiple locations or plan to expand?

AellēX was built for multi location operations. Each location gets its own campaign architecture, attribution and dashboard, with a roll up view for the parent organization. When you deploy a new location the system maps the competitive landscape, sets baseline benchmarks and stands up campaign infrastructure so it is live on day one.

Is there a minimum commitment or contract?

We work on a partnership basis rather than a month to month vendor relationship. The infrastructure compounds over time, and the programs that commit to building it consistently are the ones that end up leading their markets. We are selective about who we take on, and we grow with the programs we build for.